FAQ

How long does it take to Ship the product?

As our items are made to order, the time it takes to ship them varies from product to product. Normally, we'd need four weeks. Please email us at hello@pinupbyastha.com or Whatsapp us at +919819284590 so that we can provide you with the necessary product information.

Please note that the courier takes 3 to 6 working days to deliver the item after it has been shipped.

Do You Ship Products Globally?

Yes we have international Shipping. If you cannot see your country in the check out, please email us at hello@pinupbyastha.com or Whatsapp us at +919819284590 so that we can provide you with the necessary  service.

What is your return policy

We do not accept returns or exchanges. It's a wise idea to double-check your size needs before placing an order.

Once the purchase is made, a refund is only possible if there is a problem form the Team PinupbyAstha and delivery cannot be carried out. We will refund the transferred amount  within 30 business days.

Can You Do Express DElivery?

Yes, we do have Express Delivery for select styles. Kindly reach out to us at +9198129284590 via WhatsApp, in order to check for the product availability.

How to take care of my items

All our products are dry clean only.

What if my size doesn't fit

We generally maintain a 3 "margin on all of our custom sets. Usually measurements are exact and change is very little. However, if something does arise, we will be happy to assist you.

If you need more changes later If you once you receive your outfit, we are ready to help, but we are not required to pay to send your outfit back to us if it requires changes; any shipping or customs costs must be borne by the customer in case the outfit requires a change.

DO you Do Bridal Wears?

Yes, we do custom bridal wear. Please e-mail us at hello@pinupbyastha.com or Whatsapp us on +919819284590, so that we can provide you with the necessary  service.

Do You Do Kids Wear?

Yes, almost all our outfits and designs can be custom-made for kids. Please e-mail us at hello@pinupbyastha.com or Whatsapp us on +919819284590, so that we can provide you with the necessary  service.